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[For those returning] - Order number (e.g. #DMW1073) - Your desired return method (collection, drop-off at a convenience store or Yamato Transport office) If you would like your parcel picked up on the day after the next day: A. 8:00~13:00|B. 14:~16:00|C. 16:00~18:00|D. 17:00~18:30 If you would like to have your order picked up at a different address than the delivery address, please enter the desired pickup time.

[For those who apply for purchase later] - Order number (e.g. #DMW1073)

[For those applying to deposit items] For those checking in designer and luxury brand items: ・Products purchased from our company must have an order number (e.g. #DMW1073) - For products purchased from other companies, please include the URL of the item information if possible. Two days later A. 8:00~13:00|B. 14:~16:00|C. 16:00~18:00|D. 17:00~18:30 Please let us know your desired pickup date and address. For cancellations and returns: Please send us the URL of the product you wish to return or cancel.

[If you wish to pay by bank transfer] ・Transfer account information (bank name, branch name, deposit type (regular, current, etc.), account number, account holder name (furigana))

[Inquiries about custom orders, semi-custom orders, weddings, and other inquiries] Please enter your inquiry

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